How long does it take to ship my order?
I inspect, pack and process every single order! So in order to ensure quality, please allow 5-10 business days to process orders. Once orders have been processed, customers will receive an email confirming shipment and a tracking number via United States Postal Service.
Where is my Preorder?
Preorders have a longer wait time to ship. It can take up to 4 weeks to process your order. Please be patient. To insure the best quality product all orders are inspected, processed and shipped by me! For a non-commercial product, it’s definitely worth the wait. Once your order has been processed, customers will receive an email confirming shipment and a tracking number via United States Postal Service.
Do you ship internationally?
No, not at this time. But it is definitely something I will be working on for the future, so stay tuned and drop me an email if you’re interested.
There is a greater risk when shipping internationally due to customs rules in different countries. Packages shipped, whether in the US or internationally can never be guaranteed. Once the package is out of our hands and in the hands of the USPS we have no control or say in how it will arrive to you.
How much is shipping?
Shipping costs vary by weight of package and distance per USPS policies. Typically USA shipping is under $8 unless you order a lot of stuff.
Do you offer Free Shipping?
Yes, USA orders over $75 ship free of charge.
What is the return/exchange policy?
See our Returns and Exchanges Page
What happens if I don’t receive my package?
If the package was sent to the address that the customer provided and was not delivered it is not the responsibility of the sender to correct the matter. We will not refund your purchase.
If the package gets returned we will send you an email and handle it on a case by case basis.
Every item is measured by hand. Please see the size charts on each of the individual items prior to purchasing to ensure you are choosing the right size.
If you have any additional questions, concerns email us at firstname.lastname@example.org